AST OPTIMA package
The all-inclusive 12 or 36-month fixed fee Iridium Certus® package for maritime
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Global Customer Support
AST’s Global Customer Support department provides 24/7 support to customers around the globe.
We are available 24 hours a day, 7 days a week, 365 days a year to give proactive and personalised technical support whenever you need it.
AST delivers high levels of satellite-based communication services which guarantee a level of service that provides you with peace of mind.
Global Customer Support: +44 (0)1493 441 485
e: globalcustomersupport@theastgroup.com
skype: AST Customer Services
Ticketing System
Our telephone lines are constantly manned and all requests logged into our interactive ticket system to allow tracking and escalation of any support tickets. AST Ticketing
Extranet
Our complete alerting and information sharing platform provides you with product and service related information and news. Log in
Top-up Tool
Top-up your Iridium or Inmarsat SIM cards anywhere, anytime with AST's easy to use Prepay Top Up Tool. Log in
SMS Messaging
Use AST's SMS to satellite phone facility to send a free SMS to either an Iridium, Thuraya or Inmarsat satellite phone. Send an SMS
Report a Bug
We aim to continually improve our website so please contact us should you find any errors, or would like to suggest any improvements for the future. Report a Bug