Global operations across 5 continents.
Select your region

Head office: Great Yarmouth, UK

Regional head office: Chandler, Arizona

Regional head office: Perth, Western Australia

Regional head office: Singapore

Our exclusive packages

AST OPTIMA package

The all-inclusive 36-month fixed fee Iridium Certus® package for land and maritime

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Switch and Save Iridium Certus® promotion

Switch to Iridium Certus® 700 – the fastest L-band service

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AST’s Global Customer Support department provides 24/7 support to customers around the globe.

We are available 24 hours a day, 7 days a week, 365 days a year to give proactive and personalised technical support whenever you need it. 

AST delivers high levels of satellite-based communication services which guarantee a level of service that provides you with peace of mind.

Global Customer Support: +44 (0)1493 441 485
e: globalcustomersupport@theastgroup.com
skype: AST Customer Services

Contact Us

Ticketing System

Our telephone lines are constantly manned and all requests logged into our interactive ticket system to allow tracking and escalation of any support tickets.

AST Ticketing
Ticketing System

Extranet

Our complete alerting and information sharing platform provides you with product and service related information and news.

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Extranet

Top-up Tool

Top-up your Iridium or Inmarsat SIM cards anywhere, anytime with AST's easy to use Prepay Top Up Tool.

Log in
Top-up Tool

SMS Messaging

Use AST's SMS to satellite phone facility to send a free SMS to either an Iridium, Thuraya or Inmarsat satellite phone.

Send an SMS
SMS Messaging

Report a Bug

We aim to continually improve our website so please contact us should you find any errors, or would like to suggest any improvements for the future.

Report a Bug
Report a Bug

For further details or to request a call from one of our sales team please contact us on
info@theastgroup.com