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Head office: Great Yarmouth, UK

Regional head office: Chandler, Arizona

Regional head office: Perth, Western Australia

Regional head office: Singapore

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Key facts

  • We continue to support our customers safely and smoothly during the pandemic.
  • AST's Global Customer Support is available 24 hours a day, 7 days a week.
  • Customers can continue to use the MyASTportal to manage their airtime services in real-time.


The AST Group report business as usual for global customers despite home-working requirements for many teams in light of the latest coronavirus lockdown update in the UK.

The UK is entering the second period of lockdown restrictions that starts today, 5th November 2020 and is forecast to remain until at least 2nd December 2020. 
As a global leader in the supply of satellite communication solutions, we recognise that our services must continue to play a critical role to support our customers around the world.
The AST Group has always adopted an approach that allows business operations to be flexible in order to mitigate potential impacts. As a global company, risk planning and mitigation is an integral part of the Group's operations, so even in these current times, our management processes enable our business to continue to operate safely and smoothly.
Customers can continue to use the MyASTportal to manage their airtime services in real-time wherever they are, and our global distribution hubs, including the one in the UK, will continue to operate as normal with the stocking and supply of communication solutions equipment. 
All our teams will continue to operate, albeit with some colleagues working remotely during this time when supporting your requirements.
We are in continuous contact with our suppliers and freight partners, and all our networks are continuing to operate as normal.
In short, we're here to support you with the supply of dependable remote communication solutions. AST's Global Customer Support is available 24 hours a day, 7 days a week, to give proactive and personalised technical support whenever you need it.
Stay safe,

The AST Group

Wherever you are, whatever your remote connectivity requirements, AST has a solution. To discuss how we can take you further with one of the friendly team call +44 (0)1493 440 011 or email


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