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IT and Service Administrator

  • Location

    Applied Satellite Technology Australia Pty Ltd

  • Department

    Group Technology and Infrastructure

  • Hours

    Full Time

  • Closing Date

    31st August 2022

This role is based at our Perth Office, Australia.

Details

  • Location

    Applied Satellite Technology Australia Pty Ltd

  • Department

    Group Technology and Infrastructure

  • Hours

    Full Time

  • Closing Date

    31st August 2022

AST have 30 years’ experience in delivering satellite communications services. We are a trusted global satellite communications equipment supplier of end-to-end remote communication solutions. Our company provides a comprehensive range of terminals and devices, high quality voice and data connectivity. Our unique enabling services such as in-house developed INTEGRA, IRIS, iRAMS and My AST Portal empower our customers to optimise their operations, make informed decisions quicker and reduce their costs. We’re at the heart of the Internet, helping the most innovative companies remove the complexities of delivering any experience, to any device, anywhere.

 

The AST Story

We have a talented team of over 180 people in 12 offices and warehousing facilities and an extensive distribution and service network, providing connectivity solutions to a wide range of maritime and land customers around the world.

Through our in-depth knowledge of remote communication technology and strong relationship with our customers, we develop and deliver industry leading satellite communication services such as our INTEGRA platform, providing organisations with connectivity solutions. We don’t believe in a one-size-fits-all approach and are dedicated to designing, implementing, and supporting solutions tailormade to meet our customers unique needs and keep them connected anywhere in the world, 24/7.

As a global innovator and trusted Tier 1 Partner to all major satellite communications suppliers, and hardware manufacturers, we focus on delivering dependable and integrated connectivity services to our customers.

 

The Role

This position we are looking for someone with an IT ability/background that can also complete the administrative tasks, the Service Department requires. As such the role is a varied one and you will be required to liaise with all staff, from all departments. Your main responsibilities will include;

  • VSAT (incl Foxtel/TVRO) Contract Management. Managing the timings of renewals and assisting in the preparation of contracts for new services, upgrades and downgrades.
  • Service Jobs/Installations/VSAT Hardware rental invoicing, reconciliation of expenses, time sheets
  • Assisting in stock control and raising purchase orders as required.
  • General support to Service Department regarding follow-up and completion of paperwork and documentation as required on a daily/weekly basis.
  • Provide day-to-day internal IT support for all staff members.
  • Provide IT support for projects (internal and external) as required.

 

 

 

 

 

 

The role is expected to evolve over time as you become more familiar with our team and customer requirements, so a positive can-do attitude is a must.

 

Training will be provided, but a background in IT will be required.

 

The Person

Candidates should be self-motivated, and have a strong drive to learn and continue to learn and develop in the future. You will have the willingness to adapt to varying demands of the role throughout our busy periods, whilst taking pride in what you do, ensuring things are ‘done right first time’

  • Excellent communication skills
  • Positive attitude, Self-starter
  • Detail oriented
  • Multitasking and handling of several work streams
  • Management of time and projects effectively
  • Management of priorities
  • Team player
  • Motivation and focus

 

 

The Perks

  • 23 days Annual Leave (+ Bank Holidays)
  • Salary plus Superannuation
Application Information

Our vision is to empower our customers with pioneering, dependable remote communication solutions that deliver operational excellence in situations that demand faultless performance. For more information, please visit https://www.theastgroup.com/

For more information or to apply please send CV and cover letter to;

Anna Thompson, The AST Group, Satellite House, 33a Walters Drive, Osborne Park, Western Australia, 6017 Australia

Email: Anna.Thompson@asta.net.au

 

No Agencies

Apply for this position directly

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For further details or to request a call from one of our sales team please contact us on
info@theastgroup.com