COVID-19 Announcement - 27/03/2020
Dear Valued Customer and Partner,
We hope that all of you, your employees and families are staying safe and healthy during the Coronavirus outbreak. We believe that staying in touch is essential during this challenging time, so we are writing to you again today to let you know that our contingency plans for business continuity have been successfully operational for several days globally.
At AST we have taken many steps to ensure we continue to operate as seamlessly and professionally as usual and support our customers whilst protecting the safety of our employees and our community.
Most employees are now working from home, except for a small team in our warehouses who can receive and ship goods. Our lead-times currently remain unaffected, although we have been informed of some minor delays within the supply chain of very few suppliers. We have stock of all products in our extensive portfolio.
We continue to review and adapt our plans as required on a daily basis and will provide updates as the situation develops.
Our Global Customer Support team are available 24/7 and can be reached by phone, email, Skype or live chat via our website.
Telephone: +44 (0)1493 441 485
Skype: AST Customer Services
Live chat: https://www.theastgroup.com/global/support/
We are here to support you where ever you are, whatever the time,
Group Managing Director